Frequently Asked Questions
What type of training do you offer?
All training is in-person, one-to-one, and happens both in your home, and out and about near your home. It’s a structured, tailored process that involves an assessment, followed by a series of training sessions – see the Pricing & Structure page for details.
What areas do you cover?
Uckfield & surroundings: Uckfield, Heathfield, Horam, Crowborough, Lewes, Ringmer, Laughton, Golden Cross, Halland, East Hoathly, Blackboys, Stonebridge, Buxted, Framfield, Maresfield, Newick, Chailey, Mount Pleasant, Barcombe, Haywards Heath, etc. I come to you for all sessions. I may be able to help if you live slightly outside that area, depending on exactly where you are. The best thing to do is contact me and ask.
Here’s a (rough) map of the area I cover:
Do you hold group classes?
No. While they can occasionally be very useful for puppy socialisation, if done well, there is no compelling evidence that traditional group classes with all their distractions actually teach dogs or their owners any skills which translate over the long-term to the real world. It also doesn’t particularly suit my training style, which is aimed at creating ‘owner-trainers’ – so I prefer to concentrate on effective one-to-one training that builds actual life skills, and works to solve complex issues – and that keeps working, long after the training course ends.
How do I pay for training?
Payment for each stage (Assessment and Training) is due before I start working with you. I generally take payment up front for a set of sessions, but I am also currently trialling a ‘Pay As You Go’ (PAYG) system, whereby you pay for each session as it approaches (but before the day of the session). In either case, I will send you a link which you can use to pay either via your banking app on your phone (this is the most convenient method, as it fills out the details for you), or by card (including via Apple Pay and Google Pay). This is a secure service hosted by Monzo Bank.
What is Concept Training?
Concept Training goes beyond ‘obedience’ or ‘behaviour’ training by changing your dog’s physiological response to events, and then teaching them real-world skills. It is the modern, science-based, positive-reinforcement way to train dogs. The most effective way to teach concepts is to play games which promote the growth of those skills, and then ‘shape’ and reinforce those skills as they grow, until they are second-nature to your dog. It’s also bags of fun for everyone!
Can your dogs ‘help’ mine?
No. I do not support the practice of using my own dog as a ’stooge’, as I do not believe it to be in either of the dogs’ best interests – and all of my training is welfare-first. If your dog needs practice being calm around other dogs – for instance, while undergoing training to help with ‘reactivity’ – then a) I am not prepared to put my own dog under that amount of stress, and b) this is usually better done with ’natural’ setups anyway (after a period of training concepts while not greeting other dogs).
What if I need more sessions?
Concept Training is not something you do and then forget about – it’s an approach to your relationship with your dog that you adopt for life – which is part of the reason it is so successful. I’ll get you started on a solid foundation of understanding of your dog’s needs and drives, and help you grow your communication and relationship to benefit you both.
It’s often helpful to reassess and follow up with another set of training sessions at a later date, focused on growing your skills and focusing your approach – based on the progress you and your dog have made up to that point.
Who is this type of training for?
This type of training is for curious, motivated people who want to help their dogs live calm, confident lives, and cope with everything that the human world throws at them. It’s for people who want to learn how to become ‘owner trainers’, and who are prepared to put in the time and the effort required to absorb the concepts, observe their dog’s behaviour, and apply the strategies and games we use in a consistent way. You are the student, not your dog! It also helps if you have a sense of humour, as I like everyone to have fun when training!
Who is this type of training not for?
This type of training is definitely not for people who want someone else to come and train their dog. It’s not for people who have no curiosity or interest in becoming ‘owner trainers’. It’s not for people with deeply-held assumptions and beliefs about the way that dogs should behave or be trained, or those who are uncomfortable having those assumptions and beliefs challenged. If any of the above wording has offended you, please look for another trainer. If you’re keen to learn how to be your dog’s best trainer, please drop me a line. 🙂
I have another question
Great! Please contact me and I’ll do my best to answer you.